Testimonials

One of true passions at Robert Williams is exceptional customer service.  Over the years we have received many testimonials, a few of which are included below.  We hope that they will give just a little insight as to how hard we will work towards selling or letting your home.

Dr and Mrs M.S.

"...many apologies for the delay of this email.  We cannot thank you enough for all your help with the sale of Heron Cottage.  The service was impeccable from start to finish, despite all of the hiccups.  We have never had such good service from an estate agent before and I honestly could not criticize any aspect.  Steve was excellent and it was great to be able to contact him on his mobile at any time.

Many thanks again. If you ever want to use us as a reference then I would be delighted to do it.

Great, great team... keep up the good work."

Mr and Mrs K B

Dear Stephen

Sale of ... Topsham Road, Exeter.

Things are settling-down now in the new home and we wanted to drop you a line to say how much we appreciated your (and Robert’s) professionalism and efforts in selling Topsham Road for us.

We know that it was a long road, as our move was tied-up with issues around location and schools, as well as the usual difficulty of finding the right house!

Throughout, we were always impressed by your understanding and supportive approach, as well as useful advice on our house search, which we know is beyond the normal remit of the selling Agent.

With your help and professionalism, from property details to viewings and negotiations, we were able to secure a buyer at a competitive price, under the most difficult of market conditions.

We would not hesitate in recommending Robert Williams to anybody wanting to sell their property.

Thanks again to you and Robert for all your efforts and support.

With very best wishes.

Yours sincerely,

K and J B

Mr and Mrs M C


Hi Steve,
Thank you for your letter.
Things are settling down now and we are beginning to enjoy the new house.
We want to thank you wholeheartedly for the impeccable service we received from you and all the staff on the sale of Burrator Drive and also your help with our purchase of ……. You unselfishly went the 'extra mile' for us and indeed seemed to keep the chain going when things were a bit 'wobbly'.
Excellent service, second to none and we would highly recommend Robert Williams to anyone.
Thank you so much Steve.
Take care
D and M C

A and H

Dear Steve,

 

We felt we had to write and say just how impressed we have been with Robert Williams regarding the sale of both of our houses.  You certainly have given a first rate service which was always friendly and professional.

 

We couldn't imagine ever using a different Estate Agent in the future, and already have recommended Robert Williams to friends and anyone we come across looking to sale a property.

 

Thank you once again!

 

Best wishes

 

A

R and K

Hi Steve, 

 

Thanks for your email and your offer to help with any properties that catch our eye. As it happens we are in negotiations for a property at the moment. 

 

K and I were delighted with the service that you and Nick provided us. Achieving some £25k over the asking price was the icing on the cake of a very smooth and professional slice of agency work for us. I'd have no hesitation in recommending you to friends and family alike, and if I do hear of any of them making a move in future you can be sure that I will be singing your praises. 

 

On a more personal note, I would like to thank you for your efforts in dealing with the various prospective buyers during the negotiations. I trust …… is delighted with the house and will live there happily in the future. I'd like to extend an invitation to you and your better half for trips to ……. in the future. Our house is sure to be big enough to accommodate you and it would be a delight to offer you bed and supper whenever you're passing. It has been many a year since I crashed a radio controlled plane, but it is something I shall look forward to should you care to visit! 

 

Very best wishes to you, 

 

R and K

Mrs A.

"Dear Stephen,

Now that the purchase of our house in ........ has gone through and we are sitting amidst boxes, toys and a Christmas tree(!), I wanted to write and thank you for the tremendous amount of hard work that you put in to ensure the smooth sale of our house in Topsham Road.

Both D. and I have been extremely impressed not only by the professional service, but also by your own personal attention to us as customers.

 When we first spoke last year about the possibility of selling our house, I remember you saying that you would do your very best for us.  Throughout the process you have lived up to our expectations, if not exceeded them."

D and R

"Hi Steve,

We just wanted to say thank you for all your hard work selling .........  It came close to not going through a couple of times, but at last.  Thank you again.

We only just managed to do all of the moving in time, with 15 minutes to spare!  The place was still warm when they moved in!

Once again, thank you Steve for all your hard work."

C. L.

"To all at Robert Williams,

With heartfelt thanks for your hard work, consideration and many kindnesses"

C. H.

Steve,

Just wanted to thank you again for all your help.  You have been amazingly helpful throughout the entire [buying] process and when we get back to Exeter I will not hesitate to recommend you to anybody.

C.H

R.F.

Dear Stephen,

..first-rate attention we have recieved from you ...  appreciation for the considerable work that you have put into the marketing of our house. 

We want to thank you for the charm and openness of your dealings with us.

Sincerely,

R & J F.

A.P.

"Dear Steve,

Just a little ‘thank you' for all your kindness and hard work with the sale of .....  The service you gave was second to none and I do spread the word when I hear of anyone contemplating a house sale."

S.T.

"Dear Steve,

 Following the recent sale of Hope Lodge, I though it the appropriate time to say ‘thank you' for all the help and advice which you gave.

It was a pleasure to deal with you in the purchase of ........... and the sale of the lodge.  In both transactions your contributions helped smooth negotiations.  It was always reassuring that you kept in contact and returned calls or arranged for Robert to do so on your behalf.

Please pass on our thanks to Jenny and Robert for all their help."