Letting with Robert Williams

When you decide to let your property with us, you are choosing one of Exeter’s most reputable independent agents, with an excellent track record for letting property in Exeter and across Devon. Our clients appreciate the personal service we deliver and we have longstanding relationships with many of our Landlords who continue to use our services year on year. The testimonials from our clients speak for themselves, and you can read our latest reviews here. We aim to deliver the best possible outcome for our Landlords, by finding great tenants, quickly and maximising the property’s potential. Below is some more detail about our lettings service.


The first stage of the letting process is a market appraisal, where one of our experienced agents will visit your property to advise on the achievable rent. We will discuss any works that may be required to prepare the property for letting, and inform you about your statutory obligations to ensure the home is safe for a tenancy.

Once instructed, we will visit to photograph the property, take room measurements and collect all the information we need provide to tenants (e.g. meter and stop cock locations).

In order to reach as many potential tenants as possible, we maximise marketing reach by listing our properties on the three largest property portals (Rightmove, Zoopla and OnTheMarket). We also display our properties on our own website and social media platforms.

Viewings are always accompanied by an experienced member of our lettings team who is knowledgeable about the property. The viewing allows us to get a feel for the tenant, which helps us pick the best mapplicant for the property.

When a tenant has been selected we set up the tenancy to ensure full compliance with current legislation. This includes tenant referencing, right to rent checks, signing of tenancy agreement, deposit protection and service of statutory documentation.

If you have chosen our full management service, we will continue to manage all aspects of the tenancy on an ongoing basis. This includes collecting the rent, arranging maintenance, dealing with tenant enquires/issues and property inspections. Full management makes everything hassle free gives the Landlord peace of mind that their property is in capable hands.

In some circumstances renting a property for short-term stays/ serviced accommodation is the best option for the Landlord. We partner with a local provider, Short Stays UK, who provide a full management services, utilising booking platforms such as Airbnb and Booking.com.

Click here to visit their website to find out more.

Landlord Fees

FULLY MANAGED – 13% (INC VAT)
Additional non optional fees for managed service
- Set up fee for new tenancies - £360 (inc VAT)

LANDLORDS – RENT COLLECTION – 10% (INC VAT)
Additional non optional fees for managed service
- Set up fee for new tenancies - £360 (inc VAT)

LANDLORDS – TENANT FIND ONLY
- 60% (inc VAT) of First months rent – Minimum fee £720 Inc VAT

OPTIONAL FEES FOR TENANT FIND SERVICE
- Inventory & schedule of condition report - £120.00 - £200.00 (inc VAT) per property
- Securing the Deposit with the TDS - £80.00 (inc VAT) per property
- Check Out fee - £75.00 (inc VAT) per property
- EPC - £120.00 (inc VAT)
- Serving Section 21 or 8 notice - £120 (inc VAT)
- Renewal Fee - £150 (inc VAT)

Robert Williams Ltd is a member of a property redress scheme which is administered by The Property Ombudsman (TPO), Registered Office –
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP.

Robert Williams Ltd is a member of a Clients Money Protection (CMP) scheme which is administered by Propertymark,
Arbon House, 6 Tournament Court, Edgehill Drive, Warwick, CV34 6LG. 01926 496 800. help@propertymark.co.uk

View our Clients Money Protection Certificate here

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