Madeline is very kind and is one of the best agent we have ever met. She is very thoughtful and the services she provided are always one step ahead. She was happy to answer all my questions even on her day off, it made me feel stress free. She is so professional and I am glad to seek for her service once again if we have the chance. Thank you so much, Madeline.
Katy | 8 August, 2022
Excellent overall! Robert Williams were very easy to deal with, very professional In particular Suzanne made the process of selling my property very easy. I'd also like to commend the Estate Agent who sold the house for me, Mr. Ben Osborne as he achieved a lot more than I was expecting for the property. Would certainly recommend Robert Williams for selling your property!
Henry Martin | 1 August, 2022
Suzanne and her colleagues were incredibly helpful and responded quickly with local recommendations to support with our purchase. Suzanne in particular was calm and approachable, and as first time buyers we really appreciated her knowledge and the way she supported us. We also really appreciated the moving in box which was a nice touch.
Gemma | 14 July, 2022
Really great work! Very helpful and polite professionals! Great service delivered! Outstanding performance from Madeline, honestly felt she went all the way!
George Meares | 14 July, 2022
We were so fortunate to have found Madeline when we were looking for a property to rent. She was always extremely efficient, professional, helpful and genuinely nice, making our experience very pleasant and stress free.
We would 100% recommend Robert Williams State Agent and Lettings all based in Madeline incredible perfomance in facilitating our tenancy process. She was always on our side, working to make our tenancy as simple and successful as possible.
Sheila Novele | 7 July, 2022
As a multiple property owner this is the first time using this estate agent. They are very professional, on the ball with enquiries, chasing solicitors etc., and leave no stone unturned to progress the buying/selling process in a timely manner. I will definitely be using them again.
Paul Guest | 18 June, 2022
Madeline was excellent at helping me get the perfect tenant. She kept me uptodate and had great communication. I ended up getting the perfect tenant and getting an excellent rent for my property. She was a lovely lady and very easy to get on with. I thought their rates were very fair too.
Claudia | 19 May, 2022
RW were great when selling our house, Alice and Ben kept us updated every step of the way and Suzanne was amazing at reassuring us and keeping us in the loop. Would 100% use again if we were ever to sell again. Great service
Millie Miller | 16 May, 2022
Robert Williams Lettings team really helped my family and I during the really saturated rental market in Summer 21. We rented the most beautiful home and were not 'bothered' at any point by the agents. They arranged the usual inspection at a convenient time for us and whilst we didn't need to call them about anything, we were reassured that they would be there if we did need them for anything. Would definitely recommend them to landlords and renters alike.
Amy Bonner | 11 May, 2022
We would highly recommend Robert Williams estate agents. Suzanne has been fantastic selling our home, with great communication and keeping us updated throughout. Suzanne sold our property overnight after a long listing period with another agent.
B Wingfield | 8 May, 2022
Excellent, always prompt in replying to my emails and were willing to show me round the property multiple times - very happy!
Chris Estell | 4 May, 2022
We recently bought a barn conversion through Robert Williams. We found Ben, Suzanne and the team to be friendly and professional. Communication was good throughout the process and we are now settling into our forever home in a beautiful north Devon village.
jez cotterell | 3 May, 2022
Excellent service. No hard sell, just helpful information & efficient, quick response time during buying process. I would definitely use again.
Harriet Harper | 28 April, 2022
A huge thank you to Suzanne and all at Robert Williams. Suzanne has been fantastic throughout the whole process which was very protracted in our case for different reasons. I would definitely recommend Robert Williams estate agents.
Susannah Jarvis | 13 April, 2022
Sometimes is not the name, most times is the people. The staff have good customer relationship and I will forever be grateful to Madeline Stapleton - she is an angel. She knows her job well, she didn't drop the ball from beginning to the end.
She followed up on all the paper works and kept close tabs with all the people involved, made sure all the paper works were in tact and kept communicating.
Thank you Madeline, you made this a reality and I tell you - You are good at what you do! Thanks a million
Didi Lawrence Moore | 31 March, 2022
Very efficient. Madeline has always made letting our properties very easy and it has been done quickly and efficiently. She is lovely to deal with and always got us a great price.
joanna harvey | 10 March, 2022
Easy to deal with agency that moved us through our rental process quickly and efficiently. I'd certainly reach out to Robert Williams and our Agent Madaline again.
Bevan Miller | 9 March, 2022
Both the lady in the office (Sarah?) and Katy who met us at the property were, at all times, professional, efficient and very friendly. We couldn't have been treated any better and would absolutely recommend Robert Williams.
Gail A Evans | 5 March, 2022
We have been dealing with Madeline in lettings, and we couldn’t be happier! She has been an absolute god send, our situation threw us into chaos, and Madeline helped in every way she could, she emailed and called and let us know of the progress at every step, we move in today, but I have no doubt that going forward Madeline will endeavour to help wherever she can
Lisa | 4 February, 2022
Friendly , polite and efficient handling of our journey to find a new home. Right from our initial enquiry through to arranging a viewing and finalising our tenancy application for us.
Eleanor Milne | 2 February, 2022
We highly recommend Robert Williams for the efficient way they advertised and marketed our property for rental. Madeline was fantastic to deal with.
It has ensured a very swift handover to new tenants and cut any delays to a minimum
An excellent and hassle free service and we are very appreciative of their help
Mark tyler | 1 February, 2022
The staff at Robert Williams, especially Suzanne, were always professional and friendly without being over familiar. I've sold two properties with them and both were made to seem trouble free by the attentive staff. I would definitely recommend them.
Tony Weaver | 26 January, 2022
The team at Robert Williams were very helpful and professional. Keep me informed as to what was going on all the time.
Gary Holder | 25 January, 2022
It was an excellent experience letting property from Robert Williams Estate Agent. We are very thankful to Madeline for helping us through the process.
NAKUL PATEL | 19 January, 2022
Robert Williams have been excellent in all aspects. Always quick to respond to any issues without any quibbles. Professional and courteous.
Simon Jones | 18 January, 2022
We're first time buyers and Suzanne helped to make the whole process a lot easier for us. She was always extremely helpful, friendly and professional. She went above and beyond to make sure everything went as smoothly as possible for all involved.
Gaia Wooldridge | 13 January, 2022
Thank goodness for Suzanne! I she hadn't been so organised and communicated so well from my lawyer, to me, to Suzanne, to the vendor and then to the hopeless lawyer on the other end I'd be homeless by now! Every time I thought of something that I could do to speed things up and work around slow lawyers, she's already thought of it and she or Ben had done it!
Ben and Suzanne were really helpful, sensible and communicative at all points, from negotiation, renegotiation, dealing with the council and through to the after sale. If I sell this place in the future, I know where to go.
Mirri | 12 January, 2022
Robert Williams were a fantastic help throughout the entire buying process. From arranging viewings moving all the way through to exchanging contracts, we couldn't have asked for better Estate Agents. We have been supported by Suzanne throughout the whole process, but have been really reassured by other members of the team who have been aware of the progress of our purchase, despite not being directly involved. All members of the team have been friendly, helpful and very kind throughout. They have been quick to answer queries and offer suggestions/advice, which has been especially helpful as first time buyers.
Ellie | 11 January, 2022
Very professional agents. They answered every question I had and helped me find a great house. I am very impressed with their work.
Sultan Alqarni | 11 January, 2022
We would highly recommend Robert Williams Estate Agents; our house was under offer within just a few days and everyone on the team there worked hard to achieve this, particularly in terms of such attractive marketing. Throughout the process, they are always polite and helpful, and really go the extra mile in terms of keeping the chain moving, communicating regularly with all parties and ensuring that all goes as smoothly as possible. Many thanks, we can now look forward to our move in a few weeks' time!
Clare Griffiths | 11 January, 2022
Excellent company that understands the market that give good sound advice and support. Good follow up with a friendly professional approach
David | 17 December, 2021
Katy and the team have been a breath of fresh air.
I found myself in a difficult situation and to say she has done her best to help me would be an understatement.
Katy and the rest of the team- thank you! You are amazing.
Coreen Thorne | 8 December, 2021
That helps for me, they have provided quick and good service, so we can successfully complete signed the tenancy agreement in shortly.
Amy Chan | 29 November, 2021
First class Service with extremely friendly and helpful staff who would make sure to keep me informed and reassured of proceedings and regulations.
Not once did I feel overwhelmed or unsatisfied with the level of service I was provided by Robert Williams. I really couldn't recommend them enough for all future services and I would be glad to work with them again.
Paul Barrett | 8 November, 2021
From the beginning to the conclusion we received attentive and efficient service. The team produced the best marketing package that we have ever experienced.
Through what was a challenging exercise at times, Suzanne was calm and totally committed right to the end of the process.
Keith Allen | 9 October, 2021
On the ball - does what she says she will do!
Kept in touch when first property fell through.
Contacted us about similar property.
That worked...then she kept her on top of all the solicitor/vendor stuff that was going on.
Laurie Tansley | 26 September, 2021
Madeline was really helpful every step of the way, and went above and beyond to help me through the process of renting. She was happy to answer any and all of my questions, even to the extent of calling me on her day off to let me know that I'd been offered the flat! I moved in a week ago and couldn't be happier - I will highly recommend Robert Williams to anyone!
Joshua Powlesland | 25 September, 2021
Myself and my partner have worked with Madeline on several occasions. This time as always we received exemplary service. Great advice and prompt communication. Madeline found the perfect tenants for our flat. Highly recommended.
Shaun Clarke | 23 September, 2021
We have been so impressed with Robert Williams Lettings. The personal attention shown by Madeline has been exceptional and she has gone above and beyond to successfully help us locate an apartment. Daily communication kept us fully informed of every step and we cannot recommend her and this company highly enough.
Nick Powlesland | 10 September, 2021
We had a difficult sale due to lease issue but robert williams were brilliant the whole way through. From views to communication with our buyer, they kept us informed and talked us down when things became stressful. I would highly recommend them to anyone.
Thank you everyone involved, especially Suzanne.
Nathan Harris | 24 August, 2021
Would highly recommend. Excellent customer service. I was always kept informed on progress and felt reassured that I would be found a good tenant for property. Robert Williams agents took on everything for me from Tenant find, all associated paperwork and ensured I had everything in place I required. This was all carried out in a professional manner and I now have a great tenant who I am very happy with. Will definitely be using them again in the future
Sharon mckee | 23 August, 2021
Can't rate them enough. Our agent was Madeleine who was super professional, really lovely lady and walked first time renters through the process. I would highly recommend.
Sarah Minden | 19 August, 2021