Excellent service. Very friendly, efficient et and professional
They made a real effort to fit us to a suitable house
Want the extra mile with viewings and gleaning extra detail from the vendors
Simon Young | 9 November, 2023
Excellent customer service.
Each time that an issue arrises, it’s resolved quickly.
Tim bales | 23 October, 2023
A professional and friendly service. If you're lucky enough to work with the Robert Williams team, you're assured a smooth and speedy transaction. I was very impressed by their team, Suzanne and Graham in particular. I found them very helpful in sellerbuyer communications and the perfect balance of compassion/understanding of changes to pushing both parties to get things done. Super easy to get hold of and always honest, I would consider using them in the future to sell my property.
Will Collier | 23 October, 2023
Having contacted the Lettings Team regarding a property to rent, they were very thorough in ascertaining if my application would be acceptable to the landlord and subsequently started the process, all on the same day. Unfortunately I have now decided to proceed with another property in a more suitable location which had come back to the market having been under offer, although I would have much preferred to have dealt with Robert Williams, I only wish all estate agents were so professional. Many thanks
Anne Barford | 16 October, 2023
They are very good,very accurate and freindly.
I am very happy to work with them.
Ashkan Yahou | 9 October, 2023
Robert Williams is Exeter's best estate agent by miles. Their service is professional, prompt and personal. You never feel you are being taken advantage of and the pricing is on point. Highly recommend.
Michael | 8 October, 2023
Responsive, Friendly Going Above & Beyond Estate Agents Truly Going The Distance
Liana | 4 October, 2023
Zara is so helpful, very proactive with helping get things fixed. Really kind and approachable and caring.
Always a good experience :)
Coreen Thorne | 27 September, 2023
We have had a great experience with Robert Williams,always helpful and Zara is such a nice lady and is so helpful,she’s always got time for you if you have a problem,not that we’ve had many,only a leaky pipe and she got it sorted straight away,10/10,David oxley
David oxley | 26 September, 2023
Property inspection.
Such a pleasure to see Zara on my bi-annual inspection. Very professional, happy, understanding and thorough. Any issues were delt with swiftly.
Dave Witcomb | 25 September, 2023
Madeline at Robert Williams was great and found us great tenants!
Andrew Abbott | 17 September, 2023
Robert Williams have been amazing. I never expected to say that about an estate/lettings agents as previous experiences were never as pleasant.
I initially contacted them for a valuation as we were going to sell our flat. From first meeting they were professional, genuine, honest and caring. You really feel like you are talking to real people and not a machine that has lost the love for what they do.
We ended up not selling the flat but knew that we would be looking to either sell or rent it at a later date. I kept in contact with Suzanne who was so incredibly helpful in finally getting us to the place of doing something. I don’t know how she didn’t lose patience or give up on us it was 2.5years of a process!
We have now finally rented a flat and have been looked after by Zara who is not only one of the nicest people you will ever meet, again so incredibly helpful, genuine and really cares about getting the fit of Tennant and landlord. We have ended up having to rent a place my partner and I were planning on living in so had put a lot of love into working on it. Zara took the time to find us a Tennant who also appreciates it as much as we do.
Also helped us tick all the boxes needed that we had no clue about!
I cannot recommend Robert Williams enough.
Kate Imogen | 13 September, 2023
I found my dream first flat through Robert Williams and they made the entire process - from viewing to signing the tenancy - so easy. Madeline was really helpful and communicative, and she reassured me every step of the way! Zara was also very friendly and happy to help.
Lucy Roberts | 12 September, 2023
Robert Williams Estate Agents & Letting Agents are the top real estate agents. They handled everything from viewing to contract quickly and accurately. They are also very friendly and professional. I received the best assistance in renting a house and moving in.
junghyun lee | 11 September, 2023
During the all process, Zara Rogers was very helpful and kind. We have rented a house for the first time in the UK. So, we had lots of questions and she responded in time to my all questions by e-mail and phone. We feel definitely comfortable from house viewing to moving which is indeed such a tiring process.
ismet saygu | 4 September, 2023
"Going the second mile" maybe an over-used expression but it is one that certainly applies to the outstanding service from Robert Williams' Staff. They combined a professional approach with a very caring attitude. Emails and calls were returned promptly and the whole letting process was undertaken to reduce as much stress as possible. Queries, however trivial, were addressed with courtesy and understanding.
Acting as someone helping our Ukrainian Guests to rent a property, was made considerably easier by the assistance I received from the Lettings Team.
Nick Shutt | 23 August, 2023
Very friendly and helpful team who explained everything at each step of the way to buying my first house- I couldn’t be happier with the service, thank you.
Kathryn Hinton | 15 August, 2023
Robert Williams was very helpful, professional and kept us informed the whole procedure of our buying our new home. Highly recommend 👍
Jayne Fountain | 11 August, 2023
Everyone we dealt with was excellent, Brochure and photos were of a high quality. Property was sold very quickly and throughout the process everyone was really helpful and proactive. Would definitely use them again.
Sarah Lloyd | 8 August, 2023
Robert Williams is the fastest-feedback real estate company in Exeter. They handle tasks smoothly, respond quickly to requests, and have expertise. I am so satisfied.
SJ | 29 July, 2023
We moved in the UK from the far east South Korea. The UK letting procedure and a rent contract were so strange to me, but Ms. Madeline Stapleton of Robert Williams at Exeter Devon was resolving all of my inquires and concerns each by each in very good time always, so that moving to the new home and city where I have never been to could be very smooth and we could focus on and spend our time for other moving issues. The firm and she are indeed excellent and I believe any one will fine her very thoughtful and responsive professional, especially I would like to recommend her to one who will move in UK from abroad as well. I am also a law practitioner in my home country, so I know that how much valuable what she has been doing for me, the client would be.
Yung Joon Kwon | 17 July, 2023
Francesca and the team at Robert Williams have been very helpful and friendly through our letting process so far. Very quick to respond to queries and efficient.
Highly recommended!
Elena Smith | 13 July, 2023
Excellent service, she took me round some properties. Discussed quite honestly the strong points and bad points of each property. This was quite refreshing to hear from an agent, because everyone else only talks about the good things. She is quite kind, patient and very accommodating. A five star experience.
Bill | 12 July, 2023
Francesca helped with our initial enquiry and guided us through the letting process and the agent’s viewing registration form. An effective communicator from start to finish.
Mrs Test | 7 July, 2023
To say Madeline & Zara were letting angels is no joke - having not moved in 17 years ( being forced to through a Section 21 notice )the new referencing systems etc were a nightmare for us, but they both helped, guided and kept us calm throughout - we cannot sing their praises enough - a wonderful experience given we have a limited time to move.
Simon Smith | 29 June, 2023
Helpful, friendly and punctual in responding to queries. I have no hesitation in contacting Zara when need be.
Geir Utgaard | 25 June, 2023
Madeline Stapleton at Robert Williams Estate Agents was excellent from first contact. She answered all questions we had, showed the property with knowledge and care. She was able to arrange further viewings and helped solve any queries. I feel in safe hands taking on a property with Madeline as our Agent and contact. Excellent Estate Agent - would recommend this Agency and agent for Lettings.
Nikola Croft | 24 June, 2023
Robert Williams have been absolutely brilliant in helping us secure our first home to rent as a couple graduating uni. Zara in particular was our agent and she was professional, lovely and through in our viewing of the property. She was also very attentive and informative throughout the application process and made us feel confident in Robert Williams.
Upon our success of the application we were kept well informed of the progress with cleaning and checking the house before we moved in. A very comprehensive property inventory and checklist was sent to us with details of the condition of the property and our responsibilities as tenants.
I highly recommend Robert Williams and if we move in the future we shall be coming to them first in our search.
Sophie Atkinson | 23 June, 2023
Zara has been incredibly helpful in making our transition to the beautiful city of Exeter effortless. Her assistance has ensured a smooth process for us as newcomers. She is easy to communicate with and maintains excellent ongoing communication. I genuinely hope to have Zara as my letting agent for many years to come!
Nazri Nazlan | 23 June, 2023
Francesca and Zara were a ‘breath of fresh air’ to deal with.
It’s been 10 years since we last rented a property and the rental market has changed significantly since. Both staff gave me their time to explain next steps and I was so thankful for their personalised approach.
A really easy, straight forward transaction. Thank you very much.
Declan Farrell | 22 June, 2023
I have stayed at the flat offered by Robert Williams for 20 months. They replied quickly to my request and questions and tried to solve problem whenever it occurs. One of my friend is also having another rental contract with this letting agency and we both are satisfied by the service. All of the staff have been kind so far. Madeline was really kind and thoughtful to me and my family. I appreciate her for supporting me.
Niki Jo | 20 June, 2023
I have stayed at the flat offered by Robert Williams for 20 months. They replied quickly to my request and questions and tried to solve problem whenever it occurs. One of my friend is also having another rental contract with this letting agency and we both are satisfied by the service. All of the staff have been kind so far. Madeline was really kind and thoughtful to me and my family. I appreciate her for supporting me.
조상은 | 20 June, 2023
Polite and well organised team. Helpful and willing to work around specific needs and schedules.
Would certainly be my first agents in the future.
David Mountford | 8 June, 2023
I've used this agency to get a rented flat in a very short period of time, and it worked just perfectly for me. Madeline is a joy to meet - she was so proactive and helpful with finding the flat that suited me, that it couldn't have been better. Great experience.
Francesca Palombo | 25 May, 2023
We had a wonderful experience with our estate agent, Zara. She was on the ball with all the paperwork and necessary tidbits, and when we moved in, there were a few issues, but she fixed them immediately. She was always on the phone or emailing to keep us up to date. Definitely a breath of fresh air!
Lorna O\'Mahony | 25 May, 2023
This is the second time I rent a flat from this agency. I'm very pleased with them as they all are very friendly, helpful and effective.
Specially Madeline, she's a gem!! She's pleasant, knowledgeable and very helpful. More than that, she makes one feel she truly does care about finding the best possible accommodation and does take individual needs and preferences into consideration. Madeline goes the extra mile to help, she has a brilliant attitude and a delightful presence.
Evrydiki Makri | 19 May, 2023
Oliver, Suzanne and the wider team at Robert Williams provided an excellent service for our house sale. The process, often stressful was made really easy and uncomplicated. The marketing was fantastic and Suzanne helped push the sale along by being in regular contact with the buyers and their solicitors taking the stress off us.
Thanks again for all your help!
Joe Williams | 6 May, 2023
Professional organisation, prompt and efficient with communication and advice, especially in the recent difficult climate for property sales. There is a definite sense that they have your interest at heart not their own.
Paul Guest | 13 April, 2023
I have sold a number of properties over the last 45 years. Without doubt, the service and attention I received from Robert Williams was second to none. I received regular updates as to how the sale was progressing and an unparalleled level of support in the whole process.
Stephen Angeloni | 11 April, 2023
We have now sold two properties through Robert Williams estate agents.
We mainly dealt with Suzanne, who was brilliant with her prompt responses and helpful support throughout the sales. We thoroughly recommend them.
Charlotte Silvester | 3 April, 2023
Buying a property through Robert Williams was a great experience.
Suzanne handled the purchase. Throughout she was incredibly helpful. She always answered my questions quickly. Anything I asked for she helped to arrange including viewings, access for surveyors and questions to the sellers.
Alice showed me the property on two occasions. She was always friendly, helpful and honest. Any questions she couldn't answer at the viewings she made sure to follow up and send me responses the next day.
Jim Madge | 12 March, 2023
Robert Williams Estate Agents sold our property quite quickly and we found them to be very professional. Special mention to Suzanne who successfully guided us through the process.
Paul David Greenwood | 9 March, 2023
Just wanted to leave a review about zara (form the exeter branch) super friendly and lovely to talk to. Very helpful and quick to respond to emails and phone calls.
Johanna Ivarsson | 3 March, 2023
There were very good impressions from the Robert Williams team. Very responsive and friendly staff with whom it is easy to negotiate. I have double experience with this real estate agency. I was a tenant for 4 years and after 4 years I ended up as a property buyer through the same real estate agency. Thank you so much, and prosperity to your business from the bottom of my heart
Eduards | 14 February, 2023
I purchased a property through Robert Williams and dealt with Suzanne. Suzanne is very responsive and easy to communicate with. This is something I feel is really important when purchasing a property as there are so many moving parts.
I would have no issue recommending Suzanne and hope to deal with her again in the future.
Nick Rowe | 28 January, 2023
We spent several days trying to find an apartment that fits us. After seeing many that weren't adequate, we were rather down. Madeline understood our needs and as soon she got a fit let us know, resulting in us finding the place we wanted. It would have been much harder without her!
Luca Dellantonio | 23 January, 2023
Very good experience. Madeline has always been very punctual and precise with giving information and details during the entire process.
Martina Canesi | 23 January, 2023
The lettings team at Robert Williams are great. Very efficient arrangement of viewings and vetting of tenants.
Very happy with the service for my letting out my properties.
Liz Balloch | 17 January, 2023
Thanks again Madaline for a smooth and easy process moving into the new place, highely recommend! For anyone looking for a place to rent to.
scott Fraser | 17 January, 2023
Great personal service. Have used Robert Williams for a few tenant change overs now - always found great tenants!
Highly recommend!
Vicky H | 7 January, 2023